Privacy Policy
Effective date: September 20, 2025
Your privacy is important to us. This policy outlines how we collect, use, and protect your information.
Pro Black (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use the Pro Black mobile application (“App”), available on the Google Play Store. Please read this policy carefully. By accessing or using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect different types of information for various purposes to provide and improve our services to you.
1.1 Personal Data
When you use our App, we may collect the following personal information:
- Registration Information: Your name, email address, phone number, and other details required for account creation.
- Booking Information: Details of the services you book, including date, time, location, and payment details.
- Payment Information: We use third-party payment processors like Stripe to handle payments. Your payment data is collected and processed directly by Stripe in accordance with their privacy policy.
- Device Information: Information about the device you use to access the App, including IP address, device type, operating system version, and mobile network information.
1.2 Usage Data
We may also collect information about how the App is accessed and used (“Usage Data”). This Usage Data may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our App that you visit, the time and date of your visit, and other diagnostic data.
1.3 Location Data
We may collect location information when you use our App, either through your device's GPS or IP address, to provide location-based services such as finding nearby vendors.
2. How We Use Your Information
We use the information we collect in the following ways:
- To provide, operate, and maintain the App and its services.
- To process your bookings and payments securely.
- To personalize and improve your experience with the App.
- To send you updates, notifications, and promotional messages (with your consent).
- To communicate with you about support requests, inquiries, or feedback.
- To analyze usage data to improve the functionality and performance of the App.
3. How We Share Your Information
We do not sell your personal data to third parties. However, we may share your information in the following circumstances:
3.1 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our App and providing our services. For example, we share payment information with Stripe for processing transactions. These service providers are obligated to maintain the confidentiality of your data and are prohibited from using it for any other purpose.
3.2 Legal Requirements
We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. We will notify you before your personal data is transferred and becomes subject to a different privacy policy.
4. SMS Communications
How we use your mobile phone number when you consent to receive SMS messages.
When you provide your mobile phone number and consent to receive SMS messages from Pro Black, we may use your phone number to communicate with you regarding inquiries, customer support, account activity, orders, bookings, service updates, meeting coordination, and other communications related to your interaction with Pro Black.
Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or visit https://problack.co/.
Pro Black may use service providers that assist us in delivering communications and operating our services. However, SMS consent and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes.
We do not sell SMS consent information or mobile phone numbers for third-party marketing purposes.
5. Data Security
We take the security of your personal data seriously. We employ industry-standard security measures, including encryption and secure data storage, to protect your personal data. However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: You may request access to the personal data we hold about you.
- Correction: You may request that we correct any inaccuracies in your personal data.
- Deletion: You may request that we delete your personal data, subject to legal obligations.
- Opt-out of Communications: You may opt-out of receiving promotional communications from us at any time.
If you wish to exercise any of these rights, please contact us or submit a deletion request.
7. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal data from children under 13. If we learn that we have collected personal data from a child under 13, we will take steps to delete such information as quickly as possible.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy or need further information about our privacy practices, please contact us at:
Address
3009 Sweet Gum Lane, Williamsburg, VA 23185